A receptionist who never misses, sleeps, or quits
Ava, our AI receptionist, answers your phone in a natural voice, 24/7 — and does the job, not just the greeting.
- Books real appointments. She checks your actual calendar availability and books the job on the spot — no callbacks, no phone tag.
- Escalates emergencies properly. Urgent calls alert your team instantly — but only with the caller’s real name, address, and mobile collected first. No placeholder alerts, ever.
- Takes messages that reach you. Billing questions and non-urgent requests are captured with verified details and sent straight to your inbox.
- Stays on script. She never invents a price, never guesses at a quote, and always identifies herself honestly when asked if she’s a robot.
- Confirmations go out automatically. Every booking she makes triggers a confirmation email to the customer, and the appointment lands on your calendar — no front-desk follow-up needed.
- English and Spanish, standard. Callers can switch languages mid-call. There’s no separate “Spanish line” and no per-call surcharge — it’s simply how she answers.